Customer Service Representative- $21- $22 hourly- Aurora

Customer Service Representative

Assignment Type- 6-month contract onsite

Date Range- 01/24/2022 – 07/30/2022

Shift- 7:00 am – 3:30 pm includes a 30 min break

Compensation- $21- $22 hourly

Additional Details-

·      Customer Service Representative fielding post service billing questions.

·      Respond to calls/faxes for internal/external customers, accept payments, work to resolve billing issues, including coordinating with internal departments as needed.

·      Support courtesy/collection calls when needed and understand basic insurance process.

·      Excellent communication/customer service skills needed.

·      3 years hospital billing experience required.

·      Able to deescalate calls.

·      MS Excel, able to read/interpret Explanation of Benefits.

·      Associates in Business or Healthcare preferred.