Help Desk Technician – Contract to Hire
Location: Aurora, CO (225 & Colfax) | Pay: $25/hr | Schedule: Hybrid (Remote eligible with strong performance)

We’re excited to support one of the most respected pediatric healthcare organizations in the Mountain West region in their search for a Help Desk Technician. This nonprofit hospital is nationally recognized for the care they deliver and the millions they reinvest into their local community each year.

This is a contract-to-hire opportunity to join a mission-driven IT team providing first-line support across a dynamic healthcare environment. You’ll be helping staff with everything from login issues to printer support—all while building your skill set in an enterprise setting.

Why this role stands out:

  • Contract-to-hire: A path to long-term placement with an exceptional organization.

  • Hybrid flexibility: Strong performance means more remote work options.

  • Meaningful work: Support the systems that power lifesaving care.

What You’ll Do:

  • Serve as the first point of contact for internal staff via phone, ticketing system, and chat.

  • Troubleshoot and resolve issues related to applications, hardware, printers, and mobile devices.

  • Escalate more complex tickets as needed, while maintaining clear and detailed documentation.

  • Support communication and productivity tools like Microsoft Office, Teams/Meetings, VPN, and Citrix.

Required Skills:

  • Proficiency in call handling, documentation, and ticketing systems

  • Basic understanding of:

  • Active Directory

  • Microsoft Office

  • Printer and mobile device support

  • Command Prompt

  • Chat and online meeting tools

Preferred:

  • Familiarity with Citrix and VPN environments

Additional Details:

  • Term: 4-6 month contract-to-hire

  • Onboarding requirements: Drug screen (including marijuana), background check, and basic immunizations (when applicable)

If you're dependable, coachable, and ready to grow your IT career in a purpose-driven healthcare setting, we’d love to hear from you. Apply today and join a team where your tech skills make a difference every day.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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