We’re pleased to be supporting the leading Pediatric Care facility in the mountain west region in their search for an Enterprise Desktop Analyst. As a nonprofit Pediatric Hospital, our client reported millions in community benefit activities. If you’re interested in learning more about this great opportunity, please apply today!

Location: Hybrid (office located in Aurora off 225 & Colfax)

Terms: 4 month contract to hire

Contract Rate: $36-40/hour

Conversion Salary: $75-85,000/year

Responsibilities:

• Assist in maintenance, and repair of PCs, printers, terminals, etc., coordinate with technical support and vendors as necessary; coordinate with other IT staff to resolve hardware, software, and network problems.
• Responds to escalated Help Desk calls and emails by researching and troubleshooting Tier 2 problems with software applications, hardware, printers, laptops and smart phones
• Build, deploy, and maintain images via SCCM
• Leads by refining desktop and laptop build images for optimal efficiency
• Support healthcare specific applications
• User and computer administration via Active Directory
• Leads in the development of new and existing technical procedures, documentation and operational instructions. Develop help sheets and FAQ lists for end users.

Experience:

• 5+ years’ experience in an IT department or Senior role
• Imaging experience preferred (MEM – SCCM, Intune, Microsoft end point management)
• Demonstrated team leader with the capability to work independently on projects
• Excellent analytical, problem-solving and customer service skills

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