Job Title: Jamf Desktop Support Specialist
Location: Aurora, CO (225 & Colfax)
Terms: 6 month contract
Pay: $28/hour

Overview:
We’re pleased to be supporting the leading Pediatric Care facility in the mountain west region in their search for a Jamf Desktop Support Technician. As a nonprofit Pediatric Hospital, our client reported millions in community benefit activities. If you’re interested in learning more about this great opportunity, please apply today!

The ideal candidate will have experience with Jamf Pro and a strong understanding of macOS environments. You will provide technical support, manage device deployments, and ensure the smooth operation of Apple devices within our organization.

Key Responsibilities:

  • Device Management:
    • Deploy, configure, and manage macOS devices using Jamf Pro.
    • Create and maintain policies, profiles, and scripts for effective device management.
  • Technical Support:
    • Provide tier 1 and tier 2 support for end-users, addressing hardware and software issues.
    • Troubleshoot and resolve macOS-related problems, including application installations and system updates.
  • User Onboarding:
    • Assist with the onboarding process for new employees, including device setup and configuration.
    • Educate users on best practices for macOS and Jamf usage.
  • Collaboration:
    • Work closely with other IT team members to ensure seamless integration of Apple devices within the organization.
    • Participate in projects related to device lifecycle management and upgrades.

Qualifications:

  • Experience:
    • 2+ years of experience in desktop support or IT support roles, preferably with a focus on macOS.
    • Hands-on experience with Jamf Pro or similar MDM solutions.
  • Technical Skills:
    • Strong understanding of macOS, including troubleshooting and support.
    • Familiarity with networking concepts and Active Directory integration.
  • Certifications:
    • Jamf certification is a plus (e.g., Jamf 200 Certified).
    • Apple Certified Support Professional (ACSP) certification is also advantageous.
  • Soft Skills:
    • Excellent communication and interpersonal skills.
    • Strong problem-solving abilities and attention to detail.
    • Ability to work independently and as part of a team.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
 

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